Import or receive the external activity
Use the supported source method. Provider callbacks require credentials, secure tokens and production verification before use.
Normalize references
Confirm dates, amounts, payer references and transaction identifiers are captured consistently.
Match clear records
Connect payments to the correct invoice, customer, supplier or cash movement when the evidence is sufficient.
Keep exceptions unmatched
Do not force ambiguous activity into a convenient account. Assign it for investigation with the available evidence.
Complete reviewer sign-off
Confirm matched totals, unresolved exceptions and closing balances before treating the period as reconciled.
Validation and responsibility
- telebirr and M-PESA callback paths are not production-ready until provider configuration and end-to-end verification are complete.
- Reconciliation should be performed by someone who can investigate but not silently erase exceptions.